Instant Callback / Click to Call
Instant Callback is a customer service and client lead generation solution that is extremely effective. This amazing new service allows clients to connect immediately to your business, making communication seamless and convenient.
How Does Instant Callback Work?
When we integrate Instant Callback into your website, website users will see the prominent 'Instant Callback' icon. When the user clicks on the icon, he/she will be invited to enter his/her telephone number. The user can even select when they would like to be called for added convenience. After the user enters his/her phone number, your office phone will ring. When your office answers the phone, the user will be on the other end. It is really that simple!
Instant Callback Benefits
The benefits of Instant Callback are priceless. This service is free for your website visitors to use. Instant Callback can improve your level of customer service, reduce your website viewer abandonment rate, and drive new business leads.
Instant Callback is an effective customer service solution. When people visit your website, they are usually armed with questions. Website visitors do not want to spend a lot of time searching numerous web pages for answers. With Instant Callback, you provide your website visitors with an option. Your visitors can choose to eliminate their search by simply entering their telephone number and speaking with your business directly. Prospective clients appreciate this hassle free option and the time it saves them. Instant Callback will not only allow you to answer your visitor’s questions immediately, it will also give you with the chance to keep them interested in your services, all while providing superior customer care.
Often times, a visitor will abandon a website if they cannot find the information they need right away. Services similar to Instant Callback have been proven to reduce website abandonment. Surveys also indicate that the majority of users are more likely to contact a company with the Instant Callback feature because of the added convenience. Instant Callback generates more client leads by making online-to-offline connection easy.
With Instant Callback, your business can give prospective clients the customer attention and consideration they look for when choosing a service provider.
Contact us today to learn more about our Instant Callback service.